Two Job Openings!! Property Manager and Property Administrator

Property Manager

Masterkey Management Ltd, is seeking a Property Manager to act as team leader for a designated property portfolio by completing client service requests with excellence and exceptional customer-service. This is a full time position and reports to the Managing Director.

Job Description & Duties:

  • Act as team leader for designated properties and take responsibility for oversight of the client’s property
  • List, show, market, negotiate and prepare leases for rental property listings and ensure that all duties relating to the contract process are fulfilled (subject to a valid Bermuda Real Estate license)
  • Collect rents, security deposits, other tenant charges and maintenance fees
  • Provide property related and concierge services for all of the Company’s properties
  • Make every effort to ensure that the client’s obligations to the landlord(s), tenant(s) or sub-tenant(s) are met to an appropriate standard and deal with complaints in a timely fashion
  • Oversee the completion of basic accounting and administrative responsibilities including payment authorization, provide accounting statements and address delinquent accounts (up to ordinary summons)
  • Prepare budgets and forward planning schedules
  • Arrange for insurance cover and advise insurers and clients in writing at the earliest opportunity of any incident that may give rise to a claim
  • Diarize and monitor key dates and all other relevant information relating to the properties, leases, insurance policies etc. and take appropriate action
  • Regularly maintain the property management reporting database
  • Conduct property inspections to determine upkeep, document condition and ascertain maintenance needs
  • Employ, supervise, pay and liaise with contractors and all persons necessary in the management of the property
  • Supervise preparation of rental or holiday units for new tenant occupancy
  • Prepare inventories of property contents
  • Prepare condition reports of properties at the commencement, termination and during tenancy
  • Execute a program of minor property improvements

Qualifications, Skills and Experience:

  • Associate degree required / Bachelor’s degree preferred
  • Experience in a client-facing or similar facilities support role preferred
  • Real-estate license preferred / beneficial
  • Attention to detail and strict quality control guidelines
  • Able to prioritize, schedule and multi-task
  • Maintain a calm demeanor while working with a sense of urgency
  • Excellent interpersonal and client service
  • Ability to provide clear direction and candid feedback in a supervisory role
  • Strong written and verbal communication skills
  • Ability to work in office or remotely
  • Strong computer skills and proficient with Microsoft Office Suite
  • Interest in the industry and a long-term partnership
  • Must have valid driver’s license and own transportation

 

Property Administrator

Masterkey Management Ltd, is seeking a Property Administrator to provide support for the Company and team members  by completing administration and bookkeeping with accuracy, efficiency and exceptional customer-service. This is a full time position and reports to the Managing Director.

Job Description & Duties:

  • Collect rents, security deposits, other tenant charges and maintenance fees
  • Initiate payment of bills from client trust accounts
  • Enter bills and payments into QuickBooks
  • Provide clients with accounting statements
  • Download and file bank statements quarterly
  • Receive property invoices, scan as needed and file appropriately
  • Regularly maintain the property management reporting database
  • Ensure office products are kept suitably stocked
  • Create content for and set up social media posts monthly
  • Prepare meeting minutes as required
  • Respond to queries / client calls, acknowledge receipt within one business day and take all reasonable measures to resolve matters quickly
  • Complete office administration in a timely manner in accordance with policies and procedures
  • Maintain a current and accurate electronic filing system
  • Assist with minor property management tasks including key cutting, meter reading, concierge services, lease preparation and follow up with vendors

 Qualifications, Skills and Experience:

  • Associate degree required
  • Five years’ bookkeeping experience
  • A working knowledge of QuickBooks
  • Real-estate license beneficial
  • Attention to detail and strict quality control guidelines
  • Able to prioritize, schedule and multi-task effectively
  • Maintain a calm demeanor while working with a sense of urgency
  • Excellent interpersonal and client service
  • Strong written and verbal communication skills
  • Ability to work in office or remotely
  • Strong computer skills and proficient with Microsoft Office Suite
  • Interest in the industry and a long-term partnership
  • Must have valid driver’s license and own transportation

Masterkey Management Ltd maintains a drug-free work environment and reserves the right to perform pre-employment criminal background checks and random drug tests.

Interested applicants should apply in writing and submit two professional written references to:

Ontru: Human Resources – Masterkey Management Ltd

20 Church Street, 2nd Floor, Hamilton, HM 11

Or email hr@ontru.bm

All applications must be received no later than: April 21, 2022