Our People

“If you are going to achieve excellence in big things, you develop the habit in little matters. Excellence is not an exception, it is a prevailing attitude.”

Colin Powell

 

Sharika Tucci

Sharika Tucci is the Director of Property & Lifestyle Management and Licensed Real Estate Broker at Masterkey Management Ltd.

 

She offers her clients over eighteen years of real estate and property management experience spanning various property types including commercial, residential, condominium, arable, recreational and social use properties.  Furthermore, she has prepared property valuations for over 2200 properties island-wide, which consistently provides first-hand evidence of the value in a well-managed property.

 

Her experience is backed by a complementary undergraduate education in actuarial science (including statistics, risk management, finance and economics) and post-graduate education in valuation (PGCV) and property management (CMCA and AMS).  She is one of only two local property managers to hold the Professional Community Association Manager (PCAM) designation from the Community Associations Institute.  In addition, she holds a Bermuda real estate broker’s license and Associates in Reinsurance (ARe) designation.


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“My mission in life is not merely to survive, but to thrive; and to do so with some passion, some compassion, some humor, and some style.”

Maya Angelou

 

Marquisha Douglas

Marquisha Douglas brings to her position of Property & Lifestyle Management Associate a varied skill set, perfectly suited to the demands of a fast-paced, customer focused property and lifestyle management firm.

 

Within her role at Masterkey Management Ltd. Marquisha conducts property inspections according to preventative maintenance and service schedules, liaises with owners, tenants and contractors, supervises minor works on-site and resolves urgent and ongoing property management and service issues.

 

Marquisha’s career began in the hospitality industry in 2005. Most recently, she held the role of Group Sales Manager for Fairmont Southampton for six years where her excellent customer service and exceptional sales revenue granted her the Fairmont Masters incentive award. Within the role of Sales Manager, she coordinated and conducted resort tours, managed accounts, drafted proposals and contracts and assessed client needs as it pertained to function space and room bookings.


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“Do to others what you would have them do to you”

Matthew 7:12

 

Bettina Furqan

Bettina Furqan, Property & Lifestyle Management Associate for Masterkey Management Ltd. has over 12 years of professional customer service providing service and technical support, account administration and product information. Bettina is skilled in assessing customer needs, generating leads, and resolving customer complaints with integrity and professionalism.

 

Most of Bettina’s experience has been in various roles within the security industry managing and maintaining over 1000 customer accounts at local security companies. Successful at processing high volume calls, multitasking workflow and customer needs in fast-paced environments while maintaining detailed records and satisfying customers with successful resolutions makes Bettina a natural for the rapidly moving, highly demanding property management industry. She is passionate about customer service and prides herself in giving customers the upmost respect, integrity, and execution of good service.


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“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure…”

Marianne Williamson

 

Chanika Darrell

Chanika Darrell brings over 8 years of customer service and managerial experience in addition to over 6 years of Interior Design experience, to her role as Property & Lifestyle Management Associate. She holds a Bachelor of Fine Arts Degree in Interior Architecture and Design from The Academy of Art University in San Francisco, which has afforded her the opportunity to gain valuable knowledge in the areas of residential and commercial design, project management, architectural and industry practices, and construction admin.

 

She is an associate member of the Institute of Bermuda Architects (IBA), a member of The Bermuda Society of Interior Designers (BSID), a member of The Bermuda Musical and Dramatic Society (BMDS) and lover of anything associated with fitness and wellness.


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“To step toward your destiny, you may have to step away from your security.”

Craig Groeschel

 

Salvatore Tucci

Salvatore (Sal) Tucci is a part-time rental agent with Masterkey, having successfully achieved his real estate license in 2016. Sal's practical yet engaging approach to his role as a rental agent puts landlords and potential tenants at ease. His technical and business acumen further serves Masterkey and he is often relied on for his sage business advice and time-saving business process solutions.

 

Sal is a reinsurance industry veteran with over two decades of experiece in the reinsurance and insurance-linked securities (ILS) market. Most recently, he has launched his own company, Jireh Holdings Ltd., to provide a variety of technology driven services to the reinsurance and ILS market.

 

When he is not building his business, Sal enjoys computer programming, cooking, traveling, dreaming about retirement and spending quality time with his wife, daughters and two dogs.

“When life knocks you down, get back up and ask, 'Is that all you got?!'”

Unknown

 

Tina Caesar Robinson

Tina Caesar Robinson, Accounts and Operations Manager for Masterkey Management Ltd. has over 30 years of experience in office administration, accounts reconciliation and customer service. Tina is skilled in dealing with tenant account inquiries, concerns and ensuring matters are addressed promptly with the utmost care and professionalism.

 

Tina’s has demonstrated remarkable time management and organization abilities in her various accounting roles. She has consistently met deadlines and handles her tasks efficiently and effortlessly, handling multiple property portfolios with various year end dates. One of Tina’s standout strengths is the ability to manage multiple tasks simultaneously while maintaining a high level of attention to detail, this skill ensures that she can effectively handle a multitude of matters in a fast-paced environment. Tina enjoys the challenge of identifying and solving problems, being reliable and is dedicated to completing tasks she is assigned.

 

Tina has always had a passion to increase her professional credentials through education, with hard work and diligence she has achieved her master’s degree in forensic accounting and is looking to forward to obtaining her Bermuda Real Estate License.

 

When she is not working, Tina enjoys golfing and traveling.

“Now and then it's good to pause in our pursuit of happiness and just be happy.”

Guillaume Apollinaire

 

Tracie Baptiste

Tracie attended Dalhousie University in Nova Scotia, Canada where she obtained her Bachelor of Commerce (Co-op) degree with a major in accounting.  The Commerce Co-op program gave Tracie the ability to integrate her learning experience and gain invaluable work exposure within the accounting industry. This allowed Tracie to alchemize the theory she was learning into practical, real-life situations. She worked at PwC Bermuda, for a semester each year, during her studies and upon graduation she joined the team as an Audit Associate.  Tracie achieved multiple awards throughout this time including a certificate in leadership for her outstanding contributions in the Commerce Society, the Dean's List for attaining a GPA over 3.7, and two recognition awards from PwC.

 

Tracie then became a mother and gained a different perspective on life - she decided to diversify her career path and take many leaps of faith. She obtained her real estate license and since then has held property management, real estate rentals and company operations positions.

 

In the pursuit of finding herself and healing generational patterns, Tracie also studied and worked alongside a Doctor in Metaphysical Healing where she learnt an array of holistic healing techniques including Chinese medicine, Qigong, and the importance of mind, body, and soul wellness.  She received a certificate in Business and Life Coaching to help bridge the gap between her commerce degree and holistic healing path. Tracie has always been eager to learn, expand and grow both personally and professionally - as both are very interconnected.

 

Tracie is now excited and grateful to bring her experience and skills to Masterkey Management - where she can use her accounting, real estate, and life coaching experience in her dual role as a Property & Lifestyle Management Associate and Accounts & Operations Associate.